Business Continuity Management

BCM training platform for a German resilience consultancy

A German business continuity management consultancy sold crisis exercises as on-site workshops — labor-intensive, hard to scale, with no product character. Today it operates its own training platform under its own brand.

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Multi-tenant
one platform, many end clients
Browser & VR
shared live exercises
DE & EN
fully bilingual
Managed
set up with an EU provider, continuously maintained

Starting point

Crisis exercises depended on on-site facilitation: every session tied up consultants, every protocol was written by hand, and nothing remained with the client between exercises. The consultancy wanted to offer its proven exercise methodology as a product of its own — with audit-grade records and clean GDPR documentation, as its clients in regulated industries expect.

Solution

We built a multi-tenant training platform where teams run branching crisis scenarios live: decisions, votes, chat, and a shared whiteboard — in the browser or via VR headset, both in the same exercise. Every exercise automatically produces an audit-grade protocol.

  • Branching live scenarios with decisions and votes
  • Audit-grade exercise protocol at the push of a button
  • AI-assisted scenario authoring for subject-matter experts
  • Anonymized, GDPR-compliant KPI reporting
  • White-label branding under the consultancy's brand
  • Role and permission model with two-factor authentication

Results

Today the consultancy sells crisis exercises as a recurring product: its clients train regularly on the platform, while the consultants focus on methodology instead of logistics. We set up the hosting with a European provider and deliver maintenance, support, and ongoing development from a single source.

  • Recurring platform revenue instead of individual workshop dates
  • Audit-ready exercise records without manual protocol work
  • Complete GDPR documentation as part of the delivery
  • Differentiation: an own product under an own brand

Which part of your methodology is suited to become a tool?

That is exactly what we determine in the scoping workshop: half a day, remote, fixed price. The result is a one-page specification with a cost and benefit framework.

Request a scoping workshop

What clients say about working with us

They're wonderfully honest and upfront and provide incredible customer service as well. They go above and beyond; when one of our customers went bankrupt, Browserbite EOOD helped us get through that. If anyone needs help with anything technology-based, I always put them in touch with Browserbite EOOD. They're very knowledgeable.

They've already provided the prototype, which we're able to show our customers. We're just doing beta testing with them and fine-tuning the app on our end.

Angelique Bradford
Co-Founder, New Beginnings Consultation

The client and we as consulting partner were very happy with the quality and the cooperation with Browserbite.

Really feels like working with a partner who cares about the projects as much as we do.

Robert Vossen
Partner, Consulting Agency

Overall, the app has received positive feedback. After Browserbite EOOD implemented the platform, our users found the processes very practical. Previously, we had to provide training for these processes, and the app made everything more intuitive. Our users are happy to have that tool, and we now have better productivity and quality.

They delivered everything on time and on point. We communicated using Google Meet, constant phone calls, and Slack messages. Additionally, we used Google tools to share documents.

Dennis Goldbach
CEO, DevGold

Within 3 months we executed a live proof of our concepts and reached valuable insights into our business model. We started into the next project phase fast and will further develop our product.

The communication and bilateral understanding were superb.

Dennis Dedaj
CEO, DGTL MKRS